Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, please contact us at support@rinfit.com.

Shipping Rates & Delivery Estimates
USPS Standard: Estimated delivery within 3-8 business days.
Shipping charges for your order will be calculated according to your zip code and displayed at checkout.
Note: Shipping times are estimates and not guaranteed. Delays may occur due to weather conditions, customs processing, carrier issues, or other unforeseen circumstances.
If a shipment is delayed due to the carrier, customers must wait 3 weeks from the estimated delivery date. If the package is still not received after 3 weeks, the customer may request a refund.
The refund will only be processed if the carrier confirms the package is lost.
If the package arrives after a refund has been issued, Rinfit™ reserves the right to charge for the order or request a return.

Shipping Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
The tracking number will be active within 24/48 hours.
If you do not receive tracking information within 3 business days, please contact support@rinfit.com.

Lost, Stolen, or Damaged Shipments
Rinfit™ is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If your package is marked as delivered but you did not receive it, please check with your local carrier or neighbors before contacting us.
If your order arrives damaged, please email support@rinfit.com within 48 hours of delivery with photos of the damaged item(s) and packaging.

Address Accuracy and Order Changes
Customers are responsible for ensuring that the shipping address is accurate at the time of purchase.
Address changes cannot be made once an order has been processed for shipping.
If an incorrect address is provided and the package is returned, the customer is responsible for reshipping fees.

Modifications to Policy
Rinfit™ reserves the right to modify this Policy at any time without prior notice. Any changes will be posted on our website and will take effect immediately.
For any shipping-related inquiries, contact us at support@rinfit.com.

Rinfit™
Website: www.rinfit.com
Customer Support: support@rinfit.com
Boston, MA, USA